esewa, Nepal’s leading payment service provider, has provided ‘Secure Transfer’ service for the first time in Nepal. With this feature, money and goods can be provided safely even to people you don’t know.
Ashish Gautam, the chief manager of Iseva, said about the new feature, ‘Now there is a problem of asking people to deposit money in Iseva, but not delivering the goods.’
With this feature, esewa users can securely send money to another esewa wallet. This feature can be used when sending an amount above 1 thousand.
In this service, after the goods have been delivered, the person receiving the money has to click on the request button, that notification will go to the person sending the money. The person who sent the money should release the money only after receiving the goods or services.
Also, if there is a dispute about whether the goods have been sent or not, a complaint can be filed with proof. Isewa believes that this will also reduce fraud transactions. This feature is available for free.
Secured transfer feature can be used for transactions above 1000. A fee of 5 rupees will be charged for transactions between 1000 to 5000, and a fee of 10 rupees will be charged for sending money above 5000, but if there is a dispute about whether the goods have been sent or not, then a fee of 100 rupees will be charged.
It can be used automatically or manually. If you are sending money to someone you don’t know, Isewa will ask you to use the Secure Transfer feature.
Currently, the number of people who have directly opened an account in Iseva, which provides services that can be paid through mobile and internet, has exceeded 45 lakh.
In the same way, about 16 million people are receiving services indirectly through ISEWA. Currently, there are more than 125,000 Iseva agents (Iseva zones and points) across the country.
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